Technical Support (IT)

 The Police Department’s in-house computer technical support is maintained by Bob Platt, Fernando Vargas and Ricky Tankersley.  Together, the technical support staff covers the electronic needs for six primary facilities and over eighty vehicles.  Hardware includes over 30 servers, 140+ desktops and laptops, and another 200 or so devices including switches, routers, battery backups, tape backups and camera docks.  The IT staff handles the research, purchase, implementation, repair, warranty support and decommissioning of  most of the department electronic gear not otherwise covered by the Logistics branch.   Using automation and remote control tools, the IT section maintains the functionality of at least 50 separate software packages and suites, running on operating systems ranging from iOS through Windows 7/8/10 and Windows Server 2003/2008/2012.  Together with Dispatch, Records and Logistics, the IT section ensures the hardware and software needs of the Police Department are available and functional 24x7, 365 days a year.